Privacy policy.
ALPHA-LIT SIMCOE MUSKOKA INC. PRIVACY POLICY
LAST UPDATED: AUGUST 28, 2023
1. OVERVIEW
At ALPHA-LIT SIMCOE MUSKOKA INC. (the “Company”, “we” or “us”), we use
our website and other internet-based tools for the following purpose:
We provide rental services for marquee lights.
We are required to collect and retain information about the people and
companies that access and use the website (“Users” or “you”). This Policy
applies to our privacy practices on all communications between the Company
and Users, including but not limited to communication via:
1. the Company website (including the website hosted at
www.alphalitsimcoemuskoka.ca and any other web domain used by the
Company to communicate with users now or in the future);
2. any mobile, computer, or tablet-based application currently offered by
Company or developed in the future by the Company; and
3. all other services provided by the Company, as described on the Website
(Items 1 to 3 are collectively referred to as the "Website").
This Privacy Policy (“Policy”) sets out how we use, protect, collect and preserve
information submitted by Users, including User information gathered by our
technology. This Policy should be read in conjunction with any Terms of Use or
policies available on the Website.
By accessing or submitting any information through the Website, you are
agreeing to the terms of this Policy. You are prohibited from accessing or using
the Website unless you fully understand and agree to this Policy and all Terms
of Use available for review on the Website.
If you have any questions about this Policy, please contact us by sending an
email with your questions to simcoemuskoka@alphalitletters.com before
accessing or entering any information on the Website.
2. INFORMATION ABOUT USERS WE COLLECT AND STORE
When you access and use the Website, we will collect and retain all personal
identifying information submitted to us.
We will take steps to protect the information submitted to us by Users and we
will not disclose any personal identifying information without the consent of
Users, unless otherwise set out in this Policy.
Personal identifying information may include but is not necessarily limited to:
Full names , email addresses, phone number, IP addresses
We will not use personal identifying information to contact you for any reason
unrelated to your use of the Website or for commercial reasons unrelated to the
business of the Company. Except with your consent or where required by law,
we will not provide personal identifying information to any third party.
3. ADDITIONAL DATA COLLECTED
To learn about your experience as a User and to make periodic improvements to
the Website and our business, we may collect and retain certain information. We
will automatically record information about your activity on the Website. This
may include your Internet Protocol (IP) address, operating system, geolocation
information, locale preferences, identification numbers associated with your
computers and mobile devices, your mobile carrier, date and time stamps
associated with transactions, system configuration information, metadata, and
other electronic interactions with the Company and the Website.
4. COOKIES
To facilitate the collection of information and to enhance the experience of
Users of the Website, we use cookies which may be stored on Users’ computers
and/or devices so that we can recognize Users when they return. You may set
your browser to notify you when you receive a cookie or to not accept certain
cookies. However, changing such settings may result in you not being able to
use the Website, either in its entirety or certain features.
Using cookies, you may have the option to allow us to save your user ID and
login password for future logins to the Website.
Cookies that are stored on your computer and/or device after visiting the
Website may be recognized for advertising purposes and to show you targeted
advertisements after you visit the Website.
For more information on the cookies we use or to opt-out, please contact us at
simcoemuskoka@alphalitletters.com.
5. REMARKETING
We may engage in "remarketing" activities using third-party services, which
may include but are not limited to Google Ads, Google Analytics, and Facebook.
By using the Website, you consent to allow us to provide information to third-
party service parties who may present you with advertisements about the
Company after you visit the Website. We will provide third-party providers of
remarketing services with the minimum amount of information required to
facilitate remarketing, and in no circumstances will Company provide any
personal identifying information to third-parties for the purpose of remarketing.
6. PERMITTED USES OF DATA
We use data collected from the Website for various purposes, including to:
provide the Website to you and accompanying customer support; notify you
about updates and changes to the Website; prevent and address technical issues
with the Website; monitor usage of the Website.
Without restriction, we may use any information you submit through the
Website for any purpose we deem appropriate so long as it is anonymous and
stripped of any and all personal identifying information.
We may use the data collected from the Website, devices, browsers, and any
other sources, for its own purposes, both related to and unrelated to improving
the Website.
7. LEGAL BASIS FOR PROCESSING PERSONAL IDENTIFYING INFORMATION
We may process your personal identifying information for a number of reasons,
including:
performing a contract with you relating to the Website;
you have provided us consent to do so;
fulfilling a legal obligation;
fulfilling our legitimate interests, which are not overridden by your rights;
for payment processing purposes.
8. ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we
permanently delete your personal information from our servers, please send an
email to simcoemuskoka@alphalitletters.com. We will ensure your personal
information is accessible, amended and/or deleted in a reasonable time after
receiving that request. Deleting such information may require us to terminate
any account you may have created in its entirety and prevent you from using
the Website.
So long as your account remains active, we will preserve your personal
information in accordance with the Policy.
You may decline to share certain personal information with us, in which case
you may not be able to use the Website, either in its entirety or certain features.
When deleting your information, whether by request or due to inactivity, we will
use standard electronic means to remove your personal information from our
files.
We will also retain any and all information that we are required to retain under
any applicable laws for the full duration of time required under those laws.
9. KEEPING YOUR DATA SECURE
We will store your information in electronic format on industry-standard servers
that we have selected. Except where required to do so by law, we will not store
your personal information in any physical or paper-based format.
The servers we select to store information engage security software and
generally accepted standards to protect personal information. The software
used by these servers is intended to prevent unauthorized access or improper
use.
However, no security system is perfect and there is always a risk of
unauthorized parties accessing your personal information. Therefore, we make
no guarantees or representations as to the technical or legal compliance of the
servers we use. We cannot guarantee the complete protection and security of
your personal information.
Our servers may be located outside of Canada, and thus are potentially subject
to the privacy and security laws in force in other countries. If you have
concerns about your personal information being stored electronically in foreign
jurisdictions, please contact us before proceeding to use the Website.
10. SECURITY BREACHES
In the event the personal information of a User is disclosed as the result of any
breach of security of the Website or its servers, regardless of who is at fault, we
will take steps to advise all known affected Users within a reasonable
timeframe of learning of the breach.
11. THIRD-PARTY APPLICATIONS
To provide an enhanced experience to Users, including to track conversions and
analytics, we may engage services and features controlled by third-parties. We
cannot control or dictate how any third-party application you use in conjunction
with the Website, now or at any point in the future, will treat any personal
information you transmit through their servers when using the Website. We
advise you to contact these parties directly to review their privacy policies.
Without limitation, the Company uses or may use the following third-party
applications and services in conjunction with the Website:
Google analytics, weglot
By using any of these third-party application to interact with the Website, we
will not be given access to your login credentials, user name, password,
payment information, or any information you may provide directly to these
applications.
12. USE OF WEBSITE BY MINORS
With the following restrictions, the Website may be accessed in certain
circumstances by persons under the age of 18.
We take the following precautions to protect the safety and information of
persons under the age of 18:
Persons under the age of 13 are prohibited from using the Website without the
express permission and direct supervision of a parent or guardian. Persons
under the age of 13 are prohibited from submitting any personal identifying
information through the Website. The Company will immediately delete any
personal identifying information submitted in violation of this Policy.
13. DISCLOSURE OF PERSONAL INFORMATION
In certain situations, we may be required to disclose personal data in response
to lawful requests by public authorities, including to meet national security or
law enforcement requirements.
We may disclose your personal information to third parties:
1. In the event that we sell or buy any business or assets, in which case we
may disclose your personal data to the prospective seller or buyer of such
business or assets.
2. If the Company or its assets are acquired by a third party, in which case
personal data about Users may be one of the transferred assets.
3. If we are under a duty to disclose or share your personal data in order to
comply with any legal obligation, or in order to enforce or apply our Terms
of Use; or to protect the rights, property, or safety of the Company, our
Users, or others. This includes exchanging information with other
companies and organizations for the purposes of fraud protection and credit
risk reduction.
14. AMENDING THIS POLICY
This Policy may be updated and amended from time to time. We reserve the
right to change this Policy at any time, and any amended Policy is effective
upon posting to the Website. We will make efforts to communicate any changes
to this Policy we deem material, in our sole discretion, via email or notifications
on the Website. Your continued use of the Website will be deemed acceptance of
any amended Policy.
15. CONTACT US
We encourage you to send us questions and inquiries on this Policy and the
steps we take to keep your personal information secure. Please send us an
email: simcoemuskoka@alphalitletters.com
We will respond to all inquiries on the Policy within 7 days.